Effective Date: [10/10/2025]
Welcome to Tamrah House. These Terms and Conditions govern your access to and use of our website and services available through www.tamrahhouse.com. By visiting our site or placing an order, you agree to these terms in full. If you do not agree to be bound by these terms, you should not use our website.

1. Company Information

Tamrah House Trading & Gifts is a premium gifting brand based in Qatar, offering luxury dates, traditional sweets, and cultural products.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your country to use this website and place an order.

3. Products & Availability

  • All products are subject to availability.
  • We reserve the right to change or update product details, pricing, or packaging at any time.
  • Images are for illustrative purposes; actual items may vary slightly due to handcrafting and seasonal packaging.

4. Orders & Payment

  • Prices are displayed in Qatari Riyals (QAR) and include VAT where applicable.
  • We accept secure online payments via Visa, MasterCard, and approved gateways.
  • Orders will be processed only after full payment is received.

5. Shipping & Delivery

  • Orders are usually dispatched within 1–3 business days.
  • Delivery timelines may vary depending on location and holidays.
  • We are not liable for delivery delays caused by courier companies or incorrect shipping details.

6. Return & Refund Policy

  • Due to the perishable nature of our products, we do not accept returns.
  • If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.
  • Photographic evidence will be required, and we may offer a replacement or refund at our discretion.

7. Customization & Gifts

  • Customized packaging, gift notes, and ribbon options are subject to availability.
  • Please ensure all details are accurate when placing customized orders.

8. Intellectual Property

All content on this site—including images, logos, and product names—is the property of Tamrah House. Any reproduction, modification, or commercial use without written permission is strictly prohibited.

9. User Conduct

You agree not to:
  • Engage in any unlawful or fraudulent activity.
  • Interfere with the operation of the website or its security.
  • Provide false information or impersonate others.

10. Limitation of Liability

Tamrah House shall not be liable for any indirect or consequential damages arising from your use of the website, including delays or disruptions in service.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our website implies acceptance of any changes posted.

12. Governing Law

These Terms are governed by the laws of the State of Qatar. Any disputes shall be resolved through Qatari courts.

13. Contact Us

If you have any questions or concerns about these terms, please reach out to us: 📧 Email: Support@tamrahhouse.com 📍 Address: Lagoona Mall, West Bay District, Doha, Qatar 📞 Phone: [+974 xxx xxxx] Thank you for shopping with Tamrah House.